JOB DESCRIPTION

JOB TITLE: Maintenance Technician II

SUMMARY: Maintaining and repairing physical structures of buildings and maintaining grounds.

DUTIES AND RESPONSIBILITIES:

• Maintain and repair heating, ventilation and cooling units for commercial and residential properties as per written work orders or verbal instructions from supervisor. 

• Diagnose and repair mechanical and electrical components. Obtain replacement parts, calibrate to manufactures recommendations and communicate plans to repair/replace to customers. 

• Work with dispatch and travel to job sites to ensure schedule is maintained and any delays are properly communicated to customer.

• Be available to work on-call nights or weekends, on a rotating basis, to service emergency needs of customers.

• Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form; vehicles should be washed on a regular basis.

• Maintain proper inventory of parts, tools, and safety equipment in the vehicle.

• Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary. Deliver data collected to maintenance office staff.

• Participate in company provided training opportunities on latest industry technologies. 

Identify and report to owner potential opportunities for additional business (newer system, service contracts, and additional services

• Performs other related duties as assigned by management.

QUALIFICATIONS:

• High school diploma or general education degree (GED)

• Two years’ experience in residential and commercial property maintenance.

• 1-3 years' experience in Apartment property maintenance 

• Valid driver’s license

• Must have competent skills using a variety of tools.

• Demonstrated ability to plan and prioritize tasks in a self-directed work environment and maintain high levels of productivity without direct supervision.

• Detail oriented.

• Able to work in a team environment and take direction.

• Able to stand and exert fast-paced mobility for entire shift.

• Able to maintain balance, lift, bend, kneel and stoop. 

COMPETENCIES:

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

PHYSICAL DEMANDS AND WORK ENVIORNMENT:

• Frequently required to stand

• Frequently required to walk

• Occasionally required to sit

• Continually required to utilize hand and finger dexterity

• Frequently required to climb, balance, bend, stoop, kneel or crawl

• Continually required to talk or hear

• Frequently required to utilize visual acuity to operate equipment, read technical information, and/or use a keyboard

• Frequently required to lift/push/carry items up to 50 pounds

• Occasionally required to lift/push/carry items more than 50 pounds 

• Occasional exposure to wet and/or humid conditions (non-weather)

• Occasionally work near moving mechanical parts 

• Occasionally work in high, precarious places 

• Occasionally required to work around fumes, airborne particles, or toxic chemicals 

• Frequent exposure to outside weather conditions